Shipping policy

Last updated: April 15, 2026

At ITRUSTJESUS CO. (“we”, “us”, or “our”), operated by iTRUSTJESUS LLC, we are committed to delivering your order in a timely and reliable manner.

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PROCESSING TIME

All products are made to order.

• Orders are processed within 2–5 business days
• Processing times may be extended during holidays or high order volume

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SHIPPING TIME

Once your order has been processed, estimated delivery times are:

• Standard Shipping: 3–5 business days
• Free Shipping (orders over $75): 5–10 business days

Total delivery time includes both processing and shipping time.

Shipping times are estimates and may vary due to carrier delays or external factors beyond our control.

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SHIPPING RATES

• Standard Shipping: $7.99 (3–5 business days)
• Free Shipping: Available on all orders over $75 (5–10 business days)

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ORDER TRACKING

Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.

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DELAYS

We are not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• High shipping volume periods
• Other unforeseen circumstances

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INCORRECT ADDRESS

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

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LOST OR STOLEN PACKAGES

ITRUSTJESUS CO. is not responsible for lost or stolen packages marked as delivered.
If your package is missing, please contact the shipping carrier directly.

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DAMAGED OR MISSING ITEMS

If your order arrives damaged or incomplete, please contact us within 7 days of delivery.

📧 Email: support@itrustjesusco.com

Include:
• Your order number
• Photos of the issue

We will work quickly to resolve the problem.

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TRADEMARK NOTICE

ITRUSTJESUS CO. is a trademark of iTRUSTJESUS LLC. All rights reserved.